June 27, 2025

Ticketing platform update June 2025:
self-service & order links


Highlights:

  • Order links now generated directly from the backend
    Simplifies workflows and eliminates extra steps for support and sales teams.
  • End date now correctly displayed in both overview and API
    Ensures reliable data consistency across all systems.
  • Completely redesigned order overview layout
    Cleaner, faster, and easier to navigate for everyday use.

Conclusion: A backend boost for service teams — more direct, faster, and easier to understand.